PowerDialer Automatic Dialer Service
Real Estate Is A Relationship Business. The Simplest Way To Maintain Your
Relationships Is The Telephone. But The Process Of Calling Can Be Time Consuming
And Prone To Error.
We can help.
The PowerDialer is a simple to use, web based automatic dialer service that is designed
to eliminate error and greatly improve your telephone prospecting efficiency. The
PowerDialer works on any telephone, computer (PC or Mac) and internet connection.
The PowerDialer automatic dialer service eliminates dialing by hand and connects you
to live answers faster. There’s no more misdials, wasted time waiting for answering
greetings and you eliminate the effort to leave repetitive answering machine messages.
Select a group and the PowerDialer automatic dialer service goes to work progressing
through your list utilizing multiple line and call detection technology. With our automatic
dialing service, the notes you take during the conversation are immediately transferred to
your customer relationship manager (CRM) or database. When an answering machine is
detected, your pre-recorded message is left while you’re already calling the next prospect.
TCPA and FCC Compliant
The PowerDialer automatic dialer service is TCPA (telemarketing consumer protection
act) compliant. Hanging up or playing recorded messages to live answers is referred to
as “abandonment” and carries $500-$1500 per offense fines. The PowerDialer will not
allow you to abandon prospects.
In October of 2013 the FCC requires expressed written consent to call a consumer if
using a predictive dialer. The PowerDialer is not predictive, as dialers that call multiple
live people at once are, but rather a preview dialer meaning the operator previews each
call and then determines the outcome. This means you remain compliant with the 10/13
rules.
Your PowerDialer automatically checks all lists against the federal and state DNC
registry. Because there are permissible exemptions to calling the DNC , the PowerDialer
enables the subscriber to determine if these leads should be called or skipped.
Pre-Loading of Call Lists and CRM Synchronization
PowerDialer can be setup to preload your FSBO (for sale by owner), Expired and
Neighborhood lists. There is no need to export/import lists. Call lists are dynamically
updated in the dialer and re-listed properties are automatically deleted.
Custom neighborhood lists to perform geographic farming or call around a just-listed/
just-sold property are easily created and automatically loaded. The neighborhood lists
are updated monthly using the tax roll.
The PowerDialer automatic dialing service can synchronize with many CRM (customer
relationship managers). The user can customize a call outcome and trigger the push of
the contact’s information including pre and post call notes into their CRM of choice.
It’s not easy to telephone prospect. It’s hard to find quality call lists. Entering results
into your database is time consuming. It’s challenging to stay in compliance. The
PowerDialer automatic dialer service makes sure your time is utilized properly, your
expectations are met and you remain compliant and free of fines.
PowerDialer Automatic Dialer Includes:
- Call Notes/Progress Displayed. As each call is dialed, the number and selected notes – such as fsbo ad, expired remarks, call history are displayed for
- Multiple Active CallsIn a single dial session you can have up to eight simultaneous calls leaving a voicemail in the background, while dialing a new number to get you to a live answer faster.
- Automatic Lead Importing. Lead lists such as FSBO, Expired or Neighborhoods are automatically loaded for you and dynamically managed with re-listed properties deleted.
- CRM Synchronization. PowerDialer automatically syncs results to your CRM saving you the time in switching applications or manually entering call notes and activity. You are ensured all call results are entered.
- Compliance. The FCC and FTC have strict rules regarding abandonment and consumer consent. The PowerDialer automatic dialer does not abandon or violate consent rules.
- Do Not Call Flags. There are permissible exceptions to the DNC rules. Therefore, depending upon the circumstances an agent may or may not choose to call a prospect on the DNC list. PowerDialer automatic dialer flags records indicating the status.
- Lists Kept Confidential. Your call lists are protected and secure. They are never used for any purpose outside of your use.
- Start/Stop Sessions. Pause/quit at any time and the automatic dialer application will keep track of the progress to resume at your convenience.
- Selectable Redials. Using preset filters such as call results (interested, not interested) or date the PowerDialer will advance through your Group selecting only flagged calls.
- Pre-recorded Voicemail Messages. Select a prerecorded message or optionally leave a personal message for any individual call when voicemail is detected.
- Customized Scripts. Your customized or coaches scripts automatically pop up when needed.
- Email Delivery. You may choose to automatically or send an email on demand.